Privacy Policy

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

​The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

​Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy

Method of Payment

“We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency)”.​

Delivery/Shipment Policy

Flowershopad.com or GOLNAZ FLOWERS  will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.

​Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement

​Free Delivery is provided in Abu Dhabi City (upto Al Maqtaa Area) and  Mussaffah area only. For other Deliveries a nominal delivery fee of 25 AED is Charged.

​We do not deliver in Emirate other than Abu Dhabi.

 

Refunds and Cancellation policy

Refunds will be done only through the Original Mode of Payment in event of cancellations.

​Cancellation will only be accepted within 8 hours of the order place. And all cancellations should be communicated to our office landline 02-6411566 immediately.

​No cancellation can be done once the order is Ready or delivered.

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